ShipHero and NetSuite,
WMS and ERP in sync
In8Sync DirectConnect bridges ShipHero's warehouse management system with NetSuite — orders flow in, fulfillments and inventory levels flow back, giving you a single source of truth across your WMS and ERP.
What syncs between ShipHero and NetSuite
Every data flow between ShipHero and NetSuite is event-driven — from order creation through lot-tracked fulfillment and inventory reconciliation.
Approved NetSuite Sales Orders push to ShipHero in real time — with full line items, kit components, ship-to address, and carrier preferences — ready for wave picking and bin-level warehouse execution.
NetSuite Purchase Orders push to ShipHero so your warehouse team can receive against expected quantities, scan barcodes at the dock, and trigger put-away workflows — all while NetSuite awaits the receipt confirmation.
When ShipHero completes a pick-pack-ship cycle, In8Sync DirectConnect creates the NetSuite Item Fulfillment record — with warehouse, carrier, service, and package count — closing the order in your ERP without manual entry.
Carrier tracking numbers assigned during ShipHero label printing post back to the NetSuite Sales Order and Item Fulfillment records immediately — giving operations and customers accurate shipment visibility.
On-hand, committed, and available quantities at every ShipHero warehouse location sync to the matching NetSuite location — providing real-time multi-warehouse inventory visibility without leaving NetSuite.
NetSuite Return Authorizations create RMA records in ShipHero. Returns received, inspected, and restocked in ShipHero trigger NetSuite Item Receipts and, where applicable, credit memo workflows.
Inventory moves between ShipHero warehouses originate as NetSuite Transfer Orders and reconcile back when ShipHero confirms the transfer — keeping multi-warehouse stock levels consistent in both systems.
Lot numbers and serial numbers scanned during ShipHero receiving and fulfillment write back to NetSuite item records — enabling full lot traceability and recall readiness from within your ERP.
Three steps to go live
In8Sync DirectConnect is listed on SuiteApp.com. Install it directly inside NetSuite — no external server, no separate vendor login, no iPaaS subscription required to bridge your WMS and ERP.
Our team configures ShipHero warehouse-to-NetSuite-location mappings, lot and serial number field mappings, bin location conventions, and any custom transaction fields in your NetSuite instance.
Authorize your ShipHero account in two clicks. Orders begin flowing to your warehouse and fulfillments return to NetSuite in real time from that moment forward.
Built differently
ShipHero manages bin-level pick paths, wave picking, and barcode scanning on the warehouse floor. In8Sync DirectConnect ensures every transaction — receipt, fulfillment, transfer, return — writes back to NetSuite automatically, so your ERP and WMS never diverge.
Lot numbers and serial numbers captured in ShipHero during receiving and shipping write back to NetSuite item records in real time — giving you end-to-end traceability for compliance, quality control, and recall scenarios without manual reconciliation.
In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account — no separate integration platform, no per-transaction fee, no third-party server in the data path between your WMS and ERP.
Common questions
Does In8Sync DirectConnect require an iPaaS or middleware platform to connect ShipHero and NetSuite?
No. In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account. There is no external integration platform, no per-transaction fee, and no third-party server between your WMS and ERP.
Does In8Sync DirectConnect support lot and serial number tracking?
Yes. Lot numbers and serial numbers scanned in ShipHero during receiving and fulfillment write back to the corresponding NetSuite item and transaction records — enabling full lot traceability from within your ERP.
Can In8Sync DirectConnect support multi-warehouse ShipHero configurations?
Yes. Each ShipHero warehouse maps to a specific NetSuite location. Inventory levels, fulfillments, and transfer orders reconcile per warehouse — supporting multi-location and multi-subsidiary NetSuite setups.
How are Purchase Order receipts handled?
NetSuite Purchase Orders push to ShipHero so the warehouse team can receive against expected quantities. When ShipHero confirms receipt, In8Sync DirectConnect creates the NetSuite Item Receipt — updating inventory and triggering any vendor bill workflows configured in your instance.
What happens if ShipHero is temporarily unavailable?
In8Sync DirectConnect includes a built-in retry queue. Events are held and retried on exponential backoff — no orders, fulfillments, or inventory updates are lost during a ShipHero outage.
Ready to connect ShipHero
to NetSuite?
Tell us about your NetSuite configuration and ShipHero setup — our team will scope the implementation and give you a clear timeline.
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