Amazon Seller Central and NetSuite,
natively in sync
In8Sync DirectConnect automates your Amazon FBA and FBM operations inside NetSuite — orders, inventory, settlements, and fulfillment confirmations sync in real time without middleware.
What syncs between Amazon Seller Central and NetSuite
In8Sync DirectConnect maps every Amazon Seller Central entity directly to its NetSuite counterpart — FBA and FBM orders handled separately, SP-API event-driven throughout.
Every Amazon order — FBA or FBM — creates a NetSuite Sales Order in real time with full line items, shipping charges, tax, and marketplace fee detail. FBA and FBM orders are distinguished by fulfillment channel on the NetSuite record.
Amazon buyer records map to NetSuite Customer entities — name, shipping address, and marketplace ID captured and de-duplicated automatically on every order.
NetSuite stock levels push to Amazon in real time. Quantity updates trigger the moment a NetSuite inventory adjustment posts — no batch window, no overselling risk across FBA and FBM SKUs.
For merchant-fulfilled orders, NetSuite Item Fulfillment records post shipping confirmations back to Amazon Seller Central — carrier, tracking number, and ship date included — keeping order status current without manual entry.
Amazon settlement reports reconcile automatically to NetSuite GL accounts — sales, refunds, fees, and FBA storage charges mapped to the correct accounts and posted on settlement cycle close.
Amazon return and refund events generate NetSuite Credit Memos and trigger inventory restocking entries — FBA removals and FBM returns handled separately with appropriate GL impact.
NetSuite price levels and promotional pricing publish to Amazon listings — keeping your Buy Box pricing consistent with your ERP without manual spreadsheet exports.
Inbound FBA shipment plans created in Seller Central generate NetSuite Transfer Orders. When Amazon confirms receipt, NetSuite inventory adjusts automatically — FBA and non-FBA bins stay accurate.
Three steps to go live
In8Sync DirectConnect is listed on SuiteApp.com. Install it directly inside your NetSuite account — no external server, no separate vendor login, no infrastructure to provision.
Our team configures FBA and FBM channel mappings, SKU matching, GL account assignments for settlements, and all custom fields in your NetSuite instance — subsidiaries, multi-currency, and multi-location included.
Authorize your Seller Central account through Amazon SP-API. From that moment, orders, inventory, and settlement data flow in real time — no polling schedule, no manual exports.
Built differently
In8Sync DirectConnect is a SuiteApp installed directly inside your NetSuite account. There is no separate integration platform, no per-event pricing, and no third-party server sitting between Amazon and your ERP.
In8Sync DirectConnect distinguishes fulfillment channel at the order level — FBA orders bypass your warehouse workflow while FBM orders trigger Item Fulfillment and ship-confirm back to Amazon. No manual routing required.
Amazon settlement cycles post automatically to configured NetSuite GL accounts — sales, refunds, FBA fees, and storage charges broken out per line. Month-end close no longer requires manual settlement spreadsheet work.
Common questions
Does In8Sync DirectConnect support both FBA and FBM fulfillment models?
Yes. In8Sync DirectConnect distinguishes FBA (Amazon-fulfilled) and FBM (merchant-fulfilled) orders on the NetSuite Sales Order record. FBM orders trigger Item Fulfillment and ship-confirm flows back to Seller Central; FBA orders bypass warehouse fulfillment automatically.
How are Amazon settlement reports handled in NetSuite?
Settlement reports are parsed and posted to configured NetSuite GL accounts on each settlement cycle close — sales, refunds, referral fees, FBA fulfillment fees, and storage charges are broken out as separate line items. No manual spreadsheet import is required.
Does In8Sync DirectConnect use Amazon SP-API?
Yes. In8Sync DirectConnect connects via the Amazon Selling Partner API (SP-API), which provides real-time event-driven notifications for orders, inventory changes, and report availability — unlike the older MWS polling model.
Can In8Sync DirectConnect map to custom fields in NetSuite?
Yes. Field mapping is fully configurable to any standard or custom NetSuite field — including custom body fields on Sales Orders, custom segments, and custom entity fields on Customer records.
What happens if Amazon SP-API is temporarily unavailable?
In8Sync DirectConnect includes a built-in retry queue with exponential backoff. Events are held and retried automatically — no records are lost and no manual intervention is required once connectivity is restored.
Ready to connect Amazon Seller Central
to NetSuite?
Tell us about your NetSuite configuration and Amazon Seller Central setup — our team will scope the implementation and give you a clear timeline.
Talk to our team →